A Note from No More Dust Maid Services:

How We’re Handling COVID-19

 

Updated 12/22/2021: At NMD Maid Services, our top priority is the safety of the house cleaners and customers. With COVID-19 (Coronavirus) Omicron variant cases on the rise in the National Region, we want to assure you that we are rapidly responding to the outbreak. That means being transparent with you about what steps we are taking during this difficult time.

 

• → We are following “shelter in place” orders in Washington, DC, Maryland, and Virginia. The services that are available through our website fall under an exemption to these orders, which allows residents to leave their home to perform business such as cleaning, and other services that are necessary to maintain the safety, sanitation, and essential operation of residences. That’s why NMD Maid Services continue to be available in these areas.

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• → We are providing guidance to cleaners regarding safety precautions, such as ensuring that they use personal protective equipment when servicing customers. We’ve also asked any cleaners who feel sick to stay home and rest, without worrying about losing compensation.

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• → We are waiving cancellation fees for any customers who (1) have been diagnosed with COVID-19, (2) feel sick on the day of a scheduled booking, (3) are in a mandatory quarantine or are self quarantining, or (4) do not feel safe having a booking because of the COVID-19 outbreak. If you would like to skip or reschedule a booking please contact us at [email protected] or 202-599-7683.

 

We recommend that you also review the CDC’s guidelines for reducing the spread of COVID-19. These include:

• – Washing hands frequently and vigorously for 20 seconds to prevent the spread of germs;

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• – Avoiding touching of the eyes, nose and mouth;

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• – Cleaning and disinfecting frequently touched objects and surfaces using a regular household cleaning spray or wipe; and

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• – Social distancing.

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We also ask that all customers proactively follow the CDC’s guidelines to reduce the spread of the Coronavirus during your bookings. Other recommendations for customers include:

• – Stay in a room separate from the one your cleaner is cleaning. This will (1) allow the cleaner to clean thoroughly and without interruption and (2) maintain the 6 foot person- to- person distance currently recommended by the CDC.

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• – Cancel or reschedule bookings if you feel sick or are concerned about the well being of those living in your home or your cleaner.

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As always, we’re here for you, your home. Please email us at [email protected] if you have any additional questions or concerns. Stay safe and thank you for being a valued member of the NMD Maid Services community.